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Terms of Service

Last updated: October 2025

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1. Introduction

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Welcome to ABD Physiotherapy. By accessing or using our website, booking an appointment, or engaging our services, you agree to the following Terms of Service. Please read them carefully.

These terms outline your rights and responsibilities when using our services. If you do not agree to these terms, please do not use our website or services.

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2. Services Provided

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ABD Physiotherapy provides physiotherapy, exercise rehabilitation, and related health and wellness services.
All treatment and advice are delivered by qualified physiotherapists in accordance with professional standards and the Australian Health Practitioner Regulation Agency (AHPRA) guidelines.

Our services aim to support your health and wellbeing but are not a substitute for emergency medical care or other specialist medical treatment.

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3. Appointments and Cancellations

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  • Appointments can be booked online, by phone, or in person.

  • We kindly ask for at least 24 hours’ notice for cancellations or reschedules.

  • Missed appointments or late cancellations may incur a cancellation fee at the clinic’s discretion.

  • If you arrive late, your session time may be shortened to ensure fairness to other clients.

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4. Payment Terms

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  • Payment for services is due at the time of appointment, unless otherwise arranged.

  • We accept EFTPOS, credit/debit cards, and health fund rebates (where applicable).

  • Promotional offers such as 35% off your first assessment are valid for new clients only and may be subject to change without notice.

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5. Health Information and Responsibility

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To ensure safe and effective treatment, you agree to:

  • Provide accurate and complete medical and health information.

  • Inform your physiotherapist of any changes to your condition or medications.

  • Follow treatment recommendations and exercises as prescribed.

ABD Physiotherapy will not be liable for injury, loss, or damage arising from failure to follow treatment advice or misrepresentation of medical history.

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6. Privacy and Confidentiality

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Your personal and health information is collected and handled in accordance with our [Privacy Policy].
We respect your confidentiality and will only share your information with third parties (such as doctors or insurers) with your consent or as required by law.

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7. Website Use

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When using our website, you agree not to:

  • Upload or distribute harmful or unlawful content

  • Attempt to gain unauthorised access to our systems or data

  • Copy, reproduce, or distribute content without permission

All content on this website (text, images, and design) is owned by ABD Physiotherapy and may not be used without written consent.

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8. Limitation of Liability

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While we strive to provide the highest standard of care, ABD Physiotherapy is not liable for:

  • Any indirect, incidental, or consequential loss resulting from the use of our services or website

  • Injuries arising from the incorrect application of exercises or advice outside supervised sessions

Our liability is limited to the maximum extent permitted under Australian Consumer Law.

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9. Changes to Terms

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We may update these Terms of Service from time to time to reflect changes in our practices or legal obligations.
The most recent version will always be posted on this page.

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10. Contact Us

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If you have any questions about these Terms of Service, please contact us at:

ABD Physiotherapy
📍 Canterbury, NSW, Australia
📧 [Insert clinic email address]
📞 [Insert clinic phone number]

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